Medicine safety

We are committed to the safety of our medicines in all cases, and maintain an active pharmacovigilance programme to help ensure this.

Through our robust commitment to pharmacovigilance, we ensure we remain focused on patients' safety. Our Pharmacovigilance Department manages a pharmacovigilance system for the collection, collation, and evaluation of adverse events and the implementation of effective corrective and preventive actions.

For medical information enquiries, complaints and adverse events reporting, contact:

In Canada, you can also contact: 

In the US, you can also contact: or call +1-877-845-0689 or 1-800-962-8364, or you can contact the FDA directly at 1-800-FDA-1088 or

In the EU, you can also contact: or call +351 939 610 004

In France, you can also contact:

In Germany, you can also

Last reviewed on 30 May 2022